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You will need to sign up to a payment gateway for your Engaging Networks forms to send your donations to. We currently support:
IATS, Vantiv, RBS Worldpay Gateway, PayPal Gateway, Payflow Gateway, Moneris eSelect Canada, Moneris eSelect Vault US, Moneris eSelect Vault Canada, Paysafe, Paysafe PDD, Paysafe SEPA, Stripe
Each gateway has individual requirements regarding form fields, submitted values and API credentials. Please refer to the documentation for your gateway for more details.
We currently have a certificate set up for the ‘wildcard’ domain ‘*.netdonor.net’. This means that you can use any value you like for the first part of the base URL, as long as it is followed by ‘.netdonor.net’, with no further DNS changes required.
For example, if your organisation were called ‘UK Charity’, you could choose the base URL ‘ukcharity.netdonor.net’. Your donation pages would then have URLs beginning ‘https://ukcharity.netdonor.net/
If you would prefer to use a different base URL, eg. ‘donate.ukcharity.org.uk’, a security certificate will need to be set up on our load balancer for the relevant domain. Please contact us if you would like to do this.
Setting up donation pages
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You can specify how long the software will take to retry a failed recurring donation in your account preferences.
3. Creating donation pages
Refer to the step-by-step guide for creating donation pages here. We’ll also summarise it below:
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If you wish to fix the frequency, day or end date, you can set a default value in the “default content” “Default value” of the field and set its type to Hidden so the supporter doesn’t see it (but still submits the defaults values), and select the Field Type to be Hidden. While the supporter won’t see the field, it will still be submitted with the default value that was provided. |
If you aren’t defining the options for specific fields with radio buttons or select dropdownsdrop-downs, it is strongly recommended that you apply validators (e.g. numeric validator, date validator). The validators will need to be created in Pages > Alerts & Validators and then applied to specific form fields in your form block”. In particular, the donation amount validator should be in place to successfully validate your donation page.
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