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When a donor submits one of your donation pages, the secure payment information is submitted to a ‘payment gateway’. These gateways authorize the payments, process the funds, and feed back transaction details to Engaging Networks.

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Standard: Recurring payments are supported, and managed in Engaging Networks. This means that when the first payment goes through, Engaging Networks receives a reference code for that series of recurring payments. The schedule is set up in our system, and based on that we trigger the future payments by passing the reference code to the gateway again. You can edit, cancel and pause recurring payments in manage supporters the recurring donations gadget.

Gateway managed: In this case, recurring payments are supported, but they are managed by the gateway and not Engaging Networks. On page submission, Engaging Networks send the amount and schedule details to the gateway. You will be unable to subsequently change or stop the recurring payments details in Engaging Networks – you’ll need to do it in the gateway.

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Gateway

American Express

Visa

Mastercard

Maestro

Carte Bancaire

Carte Bleue

Diners

Laser card

Discover

JCB

Dankort

ACI

 

 

 

 

 

 

 

Worldpay

 

PayPal Payments Pro

 

 

 

 

 

 

 

IATS

 

 

 

 

 

 

 

Paysafe

 

 

 

 

 

 

 

Vantiv

 

 

 

 

 

Payflow Pro

 

 

 

 

 

 

 

Stripe

 

 

 

 

 

 

Moneris

For Moneris, the card type is derived from the credit card entered

PaySafe (formerly Optimal Payments)

For Paysafe, the card type is derived from the credit card entered

Paysafe – PDD/SEPA

Not based on card: valid UK bank account required

PayPal express checkout

Uses donor’s PayPal account instead

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Gateway

EFT

ACH

Bacs Direct Debit UK (PDD)

SEPA

iDEAL

Sofort

Bancontact

Apple Pay

Google Pay

PayPal One Touch

Venmo

ACI

 

 

 

 

 

 

 

 

 

 

Worldpay

 

 

 

 

 

 

 

 

 

 

PayPal Payments Pro

 

 

 

 

 

 

 

 

 

IATS

 

 

 

 

 

 

 

 

 

 

Paysafe

 

 

 

 

 

Vantiv

 

 

 

 

 

✓*

 

 

 

Payflow Pro

 

 

 

 

 

 

 

 

Stripe

 

 

 

 

Moneris

 

 

 

 

 

 

 

 

 

 

 

*Vantiv can support Apple Pay but configuration requires help from a developer. Contact support for more information.

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Gateway

Currencies

Countries

ACI

USD only.

US, UK

Worldpay

Supports a range of major currencies, but these must be setup on the gateway first.

US, UK

PaySafe

Supports a range of major currencies, but these must be setup on the gateway first.

US, UK

Payflow Pro

Also supports a range of currencies that must be agreed with the gateway when you setup your account.

US, UK, Australia, Canada, France, Hong Kong, Italy, Japan, Singapore, Spain 

PayPal Payments Pro

Also supports a range of currencies including USD, GBP, EUR, and CAD, that must be agreed with the gateway when you setup your account.

US, UK, Australia, Canada, Ireland

IATS

USD, CAD, GBP, EUR or CHF. Choose just one currency to use at gateway setup.

US, Canada, UK, Czechia, France, Italy, Netherlands, Spain

Vantiv

USD (default), AUD, CAD, CHF, DKK, GBP, HKD, JPY, NOK, NZD, SEK, SGD

US, UK

Moneris

USD or CAD.

US, Canada

Paypal express checkout

Uses donor’s PayPal account

n/a

Stripe

Supports a range of currencies, including USD, GBP, EUR, CAD, AUD, CHF, JPY, and VND, that must be agreed with the gateway when you setup your account.

US, UK, Australia, Brazil, Canada, Czechia, France, Germany, Ireland, Italy, Japan, Netherlands, Poland, Spain, Switzerland

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Gateway

Refund

Partial Refund

Update Recurring Amount

Update Card Number (Recurring Gift)

Update Card Expiration (Recurring Gift)

Update Recurring Charge Date

Update Recurring Frequency

ACI

 

 

 

Worldpay

 

 

 

 

PaySafe

 

Payflow Pro

 

PayPal Payments Pro

 

 

 

IATS

Vantiv

Moneris*

 

 

 

 

Stripe

*Please note: This applies to Moneris Vault only. Gift management including refunds are not supported directly through Engaging Networks for Moneris eSelect Plus. Learn more here.

Additional notes

Worldpay

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