Lookup Supporter Gadgets – Single Donations

Lookup Supporter Gadgets – Single Donations

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The “Single Donations” gadget displays all single donations made by the supporter when using Lookup Supporter. It is colour-coded so that successful transactions are green and failed transactions are red. You can also set the default supporter data source option for replicating receipts from this gadget.

Settings

Once the “Single Donations” gadget has been added to your layout, click on the settings icon. Here, you can set how many transactions appear at once and the data that will be used to generate receipts.

Transactions

The “Single Donations” gadget provides you quick access to the transactional data for the supporter’s donations.

Refunding a transaction

You can process refunds if you are using ACI, IATS, Payflow Pro, Paysafe, Stripe, Paypal or Vantiv gateways. 

For other gateways, the “Mark as refunded” button allows you to mark a transaction as being refunded and also changes the transaction type from “FCS” to “RFD”. The transaction will also turn red in the gadget. In addition to refunding the transaction, Users can choose to send the supporter a refund acknowledgement as well.

Partially refunding a transaction

You can partially refund donations if you have the IATS, Stripe or Payflow Pro gateway.

Changing the tax status

If you need to update the tax status of a transaction, you can easily do so by clicking on the “Change tax status” button from the transaction. This will allow you to switch between “yes” and “no”.