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It will show a summary of Broadcast Name and Objective (set in Setup ), the selected Query or Segment (set in Audience), and Total Audience based on that query audience as well as Suppressed supporters (who are selected but won’t receive the email). If a segment is used, there will be an option to preview the segment being used by selecting image-20241004-162313.pngImage Added .

You can have additional messages displayed within the broadcast if you have set up conditional or split test emails.

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When a block is selected, you will see options in the blue border around it:

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  • image-20241004-162811.pngImage Added allows you to drag the block into a different position

  • The bin icon image-20241004-162756.pngImage Added deletes the block from the messageThe

  • + icons image-20241004-162832.pngImage Added duplicates the block. The duplicate will include any changes made to the block after it was added to the message

  • image-20241004-162954.pngImage Added above and below the block allows you to insert a block before or after it. This will show you a new screen where you can insert either Sample Blocks (for our sample templates), or Custom Blocks which you or your designer has made for your account

  • The left-hand icon image-20241004-163029.pngImage Added allows you to add Conditional Content for that block only, based on Profiles

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Option

Functionality

Add Bold, Italics or Underline to the selected text

Create bullets or numbered lists

Undo or redo

Left align, Centre align, Right align selected text

Set the text as normal (paragraph text), add a horizontal rule, or set the text as Heading 1, Heading 2, Heading 3, Heading 4, or Heading 5

image-20240731-234254.pngImage Modified

Insert merge tags or links in the block

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  • Insert Supporter Data will insert data as a “mail merge” for that supporter from their database record (with a fallback if the data is blank for that supporter).

  • Insert Page Link will link selected text to an Engaging Networks page (which will pre-populate the page with their data), a Static Page, or an External URL (for example your website or Facebook page). More on this below

  • Insert Unsubscribe Link will link selected text to allow the supporter to unsubscribe from an opt-in question by clicking the link, or send them to an email subscription page. More on this below

  • Insert View in Browser Link will link selected text to view in a browser and display the email as a web page

  • Insert Next Suggested Gift Value will insert a dynamic value based on the supporter’s prior giving history. Read more about Next Suggested Gift here. The fallback text will be used if the supporter doesn’t have an HPC or MRC value on their supporter record.

  • Insert email link will insert a ‘mailto:’ link. The email address and email subject can be added.

  • Insert telephone link will insert a clickable phone number link

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When inserting a campaign link (via the Special Field dropdown), you will be shown a screen with various options. The URL Type will change the options available on the screen. 

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Attached Images: Use this to can add images if supported by your Twilio account.

Info

Twilio will automatically resize supported images file types (.png, .gif, and .jpg) to the necessary size for delivery based on carrier specifications. The total combined request size (message and attachments) must be under 5MB in size. Messages with an image larger than 5MB will fail with an error.

If you would like to resize your own images, images should be no larger than 600KB.

Analytics: If you are using Google Analytics (set under Email Settings) or Campaign References, then they will appear under this tab

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