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To learn more on how to add notifications, please review adding Account emails and Notification Alerts, including email and SMS notifications.
Captcha improvements
Please click here to see full steps of adding CAPTCHA to a page.
Engaging Networks provides clients with a “Country Restriction” ruleset, enabling you to specify which countries should automatically display a CAPTCHA challenge. It’s a conditional feature that only appears on your donation pages when needed.
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By allowing your own subdomain specifically, rather than our default ones, you can help reduce spam attacks from spammers who use the sequential nature of our page URLs on the default domains to search for pages to plug data into. By allowing alternatives, it will display a not found message to the spammer and protect your page. You can read more here.
Other considerations and tips
Spam Trap – Add a field to your forms that is not visible to human supporters, but can help prevent spambots from submitting the page.
Donation amount validator – Fraudsters will often test credit cards using very small donation amounts like $1. Adding a donation amount validator with a minimum donation amount can help mitigate fraud.
Third party email validators – Spammers will often use correctly formatted but fake email addresses to submit pages. A third party email validation service such as Never Bounce can ensure that supporters use a legitimate email address when submitting pages.
Close pages that are not in use – Close pages after your campaigns have ended and the forms are not longer being used.
If all else fails, a Managed Challenge can be added to a page or pages. Please talk to your Support team.
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