This page includes critical issues that have been reported by or are impacting clients of Engaging Networks.
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Ongoing issues
There are no ongoing critical issues
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Resolved issues
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🗓️ Discovery Resolution date: 28 Aug
Issue: The option to automatically select a winner is was available at the campaign level for marketing tools emails, but it does did not work to select or send the winning email without an account setting also being enabled.
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If you would like to continue to use automatic sending for split test marketing tools campaigns at the campaign level, the account setting should be enabled/ checked. With that setting enabled different win criteria can be selected for automatic sending at the campaign level and it ensures the winner will be selected and sent.
Temporarily rely on manual sending. At the Sending stage for split test marketing tools campaigns, select The winner will be chosen option.
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