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A messaging broadcast is a campaign sent via the Marketing Tools. It can be an Email sent to a group of supporters, an SMS, or a combination of both. It can also have conditional content or split tests.

A broadcast consists of several stages which can be worked on individually (and in almost any order) until you are ready to send:

  • Setup – the name and type of broadcast
  • Audience – who the broadcast will go to
  • Message – the broadcast message itself
  • Testing – testing the message by sending tests to yourself, colleagues or a seed list
  • Sending – sending the message
  • Reporting – reporting on a sent message

The first step is to create your new broadcast.

Creating a new broadcast

To create a new broadcast, go to Marketing Tools > Messaging > Broadcasts.

This will list your existing broadcasts, if any. To create a new broadcast, you can either copy an existing broadcast or create a new one.

Copying an existing broadcast

This method copies across everything in an existing broadcast, including the message content and the audience query. This can therefore be a quick way to create something similar again. To copy an existing broadcast, click the copy icon

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You will be asked to give the broadcast a name. This is used internally, for reporting and querying so it’s recommend you use a naming convention to make managing your messages more easy.

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Create a new broadcast from scratch

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To create a new broadcast from scratch, click the orange

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Create Broadcast button.

You will be taken to the Setup screen where you can decide on the name of the broadcast and type of message.

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Read more about the Setup

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here.