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There is not an upper limit for the number of donations that can be migrated, but due to the effort required to migrate donations, the minimum number that can migrated is 25. There is also an available REST API endpoint that is available to all clients at no charge that can be used to migrate recurring transactions. |
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Our recommendation is to reach out to donors individually and have them resubmit their payment details on an Engaging Networks page. It is typically good donor stewardship opportunity or opportunity for a recurring upsell campaign. |
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If our best practices and outlined timelines are followed, no. Please ensure you discuss timelines with your Account Success Manager assigned to onboarding to ensure the timing is such that no transactions will be missed as part of the migration. |
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Stripe, Vantiv Worldpay, iATS, Paypal express checkout, Paypal payments pro, Payflow Pro, and Paysafe gateways are all supported gateways for recurring migration. The supported payment types can vary by payment gateway as well as payment gateway settings. Generally credit cards, Bacs Direct Debit and ACH/ EFT transactions are supported. Engaging Networks can provide the supported payment types for each gateway by request. | ||
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Our recommendation is to reach out to donors individually and have them resubmit their payment details on an Engaging Networks page. It is typically good donor stewardship opportunity or opportunity for a recurring upsell campaign. |
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Yes, and it is required that a small number of recurring donations be migrated as a test before moving the entire file. |
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