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  • Duplicate blocks: Clients can now duplicate a block when editing a broadcast message or template. This will aid the efficiency of the content creation process by adding the ability to reuse already inserted content.

  • Broadcast text editing: Additional insert tools will allow users to insert email and telephone links in email messages.

  • Keywords case sensitivity: SMS keywords are now case-insensitive, removing the need for users to worry about capitalization in their replies.

  • Status
    colourYellow
    titleDelayed to November release
    Marketing Automation: Clients can now define at the individual automation level whether supporters active in a particular automation should be included in Marketing Tools bulk emails.

Data & Reporting

  • Supporter lookup: SMS transactions (SBC) are now visible on the Supporter Lookup page under ‘Transactions History’. Please note you will need to adjust gadget settings to include those transactions in the view.

  • Keywords reporting: A downloadable SMS keyword usage report has been added to address the need for more robust keyword reporting. Users will also be able to define the report timeframe for more targeted reports:

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