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The conditions act as “fallbacks”, so the lower conditions will pick up supporters that did not match the conditions listed above. That means that “Email sent (unopened)” will pick up supporters that did not match any other condition. For more about conditions, and how to set up multiple conditions, click here.
Journey End
A journey end box completes the automation. It isn’t necessary to end a journey but can make your automation easier to read
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Click the users icon to see who is in your automation. This will list all the supporters who have entered but not finished.
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First name and Last name give the name of the supporter
Email gives the email address of the supporter
Created gives the creation date of the supporter
Added On gives the date the supporter entered the automation
will show you where in the automation the supporter currently is
will open the supporter record
after confirmation, this will remove the supporter from your automation
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