This article is about the Testing stage in a Marketing Tools broadcast. There are several stages which can be worked on individually (and in almost any order):
Setup – the name and type of broadcast
Audience – who the broadcast will go to
Message – the broadcast message itself
Testing – testing the message by sending tests to yourself, colleagues or a seed list
Sending – sending the message
Reporting – reporting on a sent message
Testing a broadcast
Once your message, or messages, are ready, it is highly recommended that you send test emails and/or SMSs before hitting send on a broadcast to a live audience.
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Your test email or SMS is an opportunity to double-check that your links are working, images are rendering properly, there are no typos, landing pages are working properly, and so on.
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When you reach the testing stage, you will see a screen like this:
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Sending the test messages
Click “Send Send Test Message” Message once you are ready to send. You can then review the email within the inbox.
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If you have one-click unsubscribe enabled in your broadcast, testing the unsubscribe link will unsubscribe the test recipient. Remember to change their opt-in back to Y after testing
Subject lines of test emails will have [TEST] prepended to them
Test emails do not pre-populate landing pages
SMS tests will only be sent to test recipients with a valid mobile number
There are a number of ways you can get an important secondary review of your email campaign before sending it out to your larger audience. One option is to include an email audit service as part of your standard testing procedures. There are a variety of paid and free services that provide a useful review of your emails, how they look in different inboxes, your sending reputation, and so on.
Here is a short list of example email auditing services you could choose from: Email Audit, Email on Acid, Litmus, 250ok, Mail Tester
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If you do not receive your email, ensure your domain is authenticated.
You can also test sending to a non-work email domain (e.g. gmail.com) since your IT department may have additional verification checks for emails sent from senders using your domain
As ever, contact Contact Support if you are still having problems