July 2024 Hotfix
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This hotfix was deployed on July 12, 2024 at 3pm ET. |
Fundraising
When a user tried to update a recurring payment in the hub, the update failed if the credit card field type was token. This was fixed.
Processing webhooks for Stripe ACH charge events failed. This was fixed.
Export
Exporting a finance report failed if the report was too large. This was fixed.
Low volume pages
Only allow a Super Admin to view the results.
Excluded pages from the report that were created within the last 30 days.
Added additional warning when deleting pages.
Marketing Tools
There was an issue with duplicating broadcast messages when dashes were used in message names. This has been fixed.
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June 2024
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This release deployed June 28, 2024 at 3pm ET |
Notable Updates
Fundraising
Support added for ACH Vantiv as a secondary gateway: In this release we have added the ability to include the Vantiv gateway to process ACH transactions as a secondary gateway (“Vantiv ACH”). This can be used in combination with a primary gateway to process credit card transactions on the same donation page. For more information, please check the supportal page: Vantiv Gateway.
Marketing Tools
We continue to improve our Marketing Tools functionality with each release to include additional features and provide a better experience.
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Improved the handling of old recurring donations in Payflow by referencing the previous transaction when initiating a Hub card update.
Marketing Tools
Update message name when duplicating a marketing tools broadcast: Improvements have been made to provide a better naming framework for broadcasts created by duplicating others. Going forward the message name will automatically pre-fill with the broadcast name.
Free and flexible email template - fix 2-column sample block: We have updated the sample block 'Two column text with buttons' to improve the performance in Outlook.
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There was an issue running data imports when updating a saved mapping format. This has been resolved.
There was an issue opening marketing tools broadcast reports under visual reports. This has been fixed.
Marketing Tools
There was an issue with displaying query detail when the payment type filter (one time/ recurring) was used when building a query for Marketing Tools. This has been fixed.
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Identified an issue where, in specific scenarios, the template ownership gets changed if edited. This has been fixed.
Page quick reports were previously missing email conversion numbers for messages sent from the Marketing Tools. This has been resolved.
Fundraising
Additional zeros were previously added to the donation amount when processing RWF currency in Stripe. This has been fixed.
When using the Direct Gift field with the Stripe gateway, we identified an issue where the field's value gets duplicated. This has been fixed.
The Donor Advised Fund (DAF) payment type was showing incorrectly in live transactions. This has been fixed.
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Added a new Stripe webhook event to better handle ACH disputes and keep the transaction status up-to-date.
Code Block charge.dispute.closed
Additional metadata will be passed to the Stripe gateway to reflect values submitted into tagged transactional data fields : tax deductible, other 1-4 and appeal code.
Fundraising
Annual Receipt emails will now be signed with whatever the “From” address of the email is for DKIM.
Marketing Tools
We have added an additional confirmation overlay when sending a new broadcast or changing a schedule of an existing one.
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Bugs
Marketing Tools
There was an issue with the correct display of replacement sections when using ‘select’ type replacements in Marketing tools templates. This has been fixed.
Marketing tools reporting has been updated to show correct subject lines for conditional and split test messages.
There was an issue creating custom URL parameters in Marketing Tools under certain conditions. This has been fixed.
It wasn’t possible to add an email sender before authenticating a domain. This has been fixed.
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Source button is now available again for legacy template based emails.
Fundraising
There was an issue with FCR transactions not showing correctly in ENS export. This has been fixed.
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We have added an additional validation to prevent unauthenticated autoresponder senders from being selected on the page. You can read more about domain authentication here.
We have implemented an additional warning message when removing a field used in a form block dependency.
Marketing Tools
We have made improvements to click through reporting for values lower than 1%. We will now display CTR values between 0-1% in the email broadcast report in Marketing Tools.
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Page builder: No warning was shown when removing a field used in a form block dependency. This has been fixed.
Marketing Tools
There was an issue with reporting on Marketing Tools broadcasts when long names were used in inner conditional content profiles. This has been resolved.
SMS handling webhooks have been updated to write opt out responses for phone formats without + in front (i.e. 16199999999).
New dynamic subject line did not populate data in test emails. This has been fixed.
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Exporting a report was ignoring the second column. This has been fixed.
Adding an “other” field with the type checkbox to a p2p site would not save the value and clicking it would cause the donation to fail. This has been fixed.
Ability to use a test gateway: Since the VGS release, P2P users could no longer process test transactions when pointing to a test gateway. This has been fixed.
WYSIWYG adding extra <p></p> tags: When editing an email, the editor was adding extra paragraph tags where blank spaces occurred.
Single Step Donation Form error: Since the VGS release, Single step donation pages were throwing errors. This has been fixed.
Use of site name merge tag in password update email: Use of [[site.site_name]] merge tag in the subject of the password updated email was not working. This has been fixed.
Send email from registration confirmation page was not responding: From the registration confirmation screen, the send email window was opening too small for any action to take place. This has been fixed.
Fundraising
There was an issue with accepting some pre-paid cards on Vantiv/WP. This has been fixed.
There was an issue when processing some Mastercard <orderSource> and <processingType> combinations on Vantiv/WP. This has been fixed.
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If you haven’t done so already, please take the time to read through the page on our Supportal about these updates.
Marketing Tools
We continue to enhance our Marketing Tools with each release, improving the experience for our clients.
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Shared Domain Deprecation: with this release, clients can no longer use the following shared domains in their pages: *.netdonor.net, *.e-activist.com, and *.engagingnetworks.app. Moving forward, clients need to start using their own custom subdomains. For more information, visit the Supportal page.
Improvements
Fundraising
Stripe PDD (UK only): additional API calls have been implemented to retrieve updates to Paperless Direct Debit Mandate. Also, an additional transaction will be written alongside the respective donor record, when PDD payment is canceled via their bank.
Marketing Tools
Following Google and Yahoo’s recent announcement of plans to make changes to how they manage email security on their platforms, we have implemented a series of updates to email sent via Engaging Networks servers to comply with the new requirements and assure maximum deliverability of clients emails.
Marketing Automation: A new Engagement Marketing Automation has been added to allow clients to trigger email series based on a custom date field. This type of automation can be used to send a reminder a number of days before a custom date present on the supporter record. Please note: supporters will be able to reenter the automation.
Improvements have been made to the text editor toolbar to make it always visible at the top of the screen when editing longer text blocks.
Bug Fixes
Fundraising
Donor Advised Fund (DAF) processing (US only): An issue has been discovered where Captcha is being ignored when using DAF as a payment method, this has been fixed.
Stripe Digital Wallets: When processing payment using Apple Pay, the phone number wasn’t populated correctly from the digital wallet settings, this has been resolved.
Double the Donation: Under certain conditions, the company was not appearing on the thank you page on initial selection. This did not affect the storing of the company but a fix had been applied to load the widget in the correct order, fixing the display on the thank you page.
PayPal One Touch: An issue has been discovered where some PayPal One Touch transactions weren’t recorded, this has been fixed.
Export
Membership Report: An issue has been discovered where the Campaign Status column shows blank values when exporting data, this has been fixed now.